Year: 2013

JPMorgan Chase Bank, N.A. and certain affiliates (“Chase”) entered into orders with the Office of the Comptroller of the Currency (“OCC”) and Consumer Financial Protection Bureau (“CFPB”) for alleged unfair billing of certain add-on identity theft products, which included credit monitoring and credit report retrieval, and unsafe and unsound practices in connection with the bank’s non-home loan debt collection litigation practices and non-home loan compliance with the Servicemembers Civil Relief Act (“SCRA”). Read More

The Federal Trade Commission recently released .COM DISCLOSURES, HOW TO MAKE EFFECTIVE DISCLOSURES IN DIGITAL ADVERTISING, updating its 2000 staff guidance DOT COM DISCLOSURES. The FTC has authority to enforce general consumer protection laws that prevent advertisements from being deceptive, unfair or otherwise in violation of FTC rules and to require disclosures to be presented clearly and conspicuously. According to the FTC, whether a disclosure meets this standard is measured by performance — that is, how consumers actually perceive and understand the disclosure in the context of the entire ad… Read More